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FAQs

 
 

how long will my order take to process?

please allow 3 - 5 business days for your order to be processed.


how much does shipping cost?

shipping in the u.s. is completely free, all day everyday !


what does a full skincare regimen include?

makeup remover, facial cleanse, face mist or tone, serum, moisturizer.  then twice weekly you would replace your facial cleanse with a face mask. 


how do you test your products?

we test our products on willing humans and never on animals. we also, only source ingredients from supplies who share the same philosphy. 

 


how do i stay in "know"?

we do giveaways, ask for customer feedback and share exclusive bts moments on our social media platform, @shopmoonsouls on instagram. you can also add your email if you want.